Question and Answer Hub
Welcome to our FAQ's page, your ultimate source of concise information. What would you like to learn more about?Custom made signifies that we do not maintain any pre-existing inventory. Every CIHYA Notebook is tailored to your specific preferences regarding notebook type, cover color, etc. The printing procedure commences within an hour of confirming your purchase.
Custom made signifies that we do not maintain any pre-existing inventory. Every CIHYA Notebook is tailored to your specific preferences regarding notebook type, cover color, etc. The printing procedure commences within an hour of confirming your purchase.
Our notebooks boast premium paper stock and utilize state-of-the-art Indigo print technology. Softcover editions are meticulously bound with sturdy metal wire-O spirals.
Featuring 118 ruled line pages made of 90gsm paper, our notebooks have undergone successful testing with a variety of fountain pens.
We hold our notebooks in high regard for their exceptional quality.
Our notebooks boast premium paper stock and utilize state-of-the-art Indigo print technology. Softcover editions are meticulously bound with sturdy metal wire-O spirals.
Featuring 118 ruled line pages made of 90gsm paper, our notebooks have undergone successful testing with a variety of fountain pens.
We hold our notebooks in high regard for their exceptional quality.
No, the inside of the notebooks do not have any writing on the inside, as they are intended for you to jot down your own notes.
No, the inside of the notebooks do not have any writing on the inside, as they are intended for you to jot down your own notes.
CIHYA Notebooks are custom made in our printing production facility in Mableton, GA - USA.
CIHYA Notebooks are custom made in our printing production facility in Mableton, GA - USA.
Typically, it requires 2 to 5 business days for your order to undergo printing, binding, and packaging.
While most orders are prepared for shipment within a few business days, during peak order periods, it may occasionally take the full 5 business days.
Typically, it requires 2 to 5 business days for your order to undergo printing, binding, and packaging.
While most orders are prepared for shipment within a few business days, during peak order periods, it may occasionally take the full 5 business days.
Rest assured, we're constantly striving to optimize our production process. However, it's important to note that creating custom, high-quality notebooks isn't as straightforward as clicking 'print' on your office printer. And considering the craftsmanship involved, waiting a bit longer for your order isn't too taxing, is it?
If you're in urgent need of your CIHYA Notebooks tomorrow, perhaps it's best to hold off for now. There's always next time, with a bit more leeway for timely delivery.
Rest assured, we're constantly striving to optimize our production process. However, it's important to note that creating custom, high-quality notebooks isn't as straightforward as clicking 'print' on your office printer. And considering the craftsmanship involved, waiting a bit longer for your order isn't too taxing, is it?
If you're in urgent need of your CIHYA Notebooks tomorrow, perhaps it's best to hold off for now. There's always next time, with a bit more leeway for timely delivery.
In short, we operate out of USA.
For a more detailed explanation, all orders made on this platform are printed and shipped from our production facility located near Mableton, GA - USA.
In short, we operate out of USA.
For a more detailed explanation, all orders made on this platform are printed and shipped from our production facility located near Mableton, GA - USA.
Shipping costs will be determined during checkout and are based on the quantity of books in your order.
Shipping costs will be determined during checkout and are based on the quantity of books in your order.
As we don't maintain any inventory, each notebook is custom printed according to your specifications upon placing your order. If you've received an order confirmation email but haven't received a tracking number yet, it's likely because we're currently in the process of printing your order.
As we don't maintain any inventory, each notebook is custom printed according to your specifications upon placing your order. If you've received an order confirmation email but haven't received a tracking number yet, it's likely because we're currently in the process of printing your order.
Between 2-5 business days. Please remember that we must first print your order, and shipping begins from the day your order departs our facilities.
Between 2-5 business days. Please remember that we must first print your order, and shipping begins from the day your order departs our facilities.
Not at this time, we can only ship to addresses within the United States from this online store.
Not at this time, we can only ship to addresses within the United States from this online store.
We are currently in the process of printing your notebooks. Production times vary depending on the size of your order and the volume of orders being processed on our print presses. Consequently, it may take a few days to prepare your order for shipment from our facilities. However, please be assured that your order will be shipped, and you will receive a tracking code as soon as it's dispatched.
We are currently in the process of printing your notebooks. Production times vary depending on the size of your order and the volume of orders being processed on our print presses. Consequently, it may take a few days to prepare your order for shipment from our facilities. However, please be assured that your order will be shipped, and you will receive a tracking code as soon as it's dispatched.
You have a one-hour window to cancel your order by contacting us here. Beyond that timeframe, it's too late to cancel as your order will already be in production. We prioritize efficiency and won't apologize for it.
You have a one-hour window to cancel your order by contacting us here. Beyond that timeframe, it's too late to cancel as your order will already be in production. We prioritize efficiency and won't apologize for it.
Sorry, but at some point, we had to initiate the printing process. It's necessary to take responsibility for the consequences of your decisions.
Sorry, but at some point, we had to initiate the printing process. It's necessary to take responsibility for the consequences of your decisions.
Yikes! Fortunately, less than 1 percent of all CIHYA Notebooks are reported for misprints. However, if you happen to fall within that 1 percent, we understand it can feel like a significant issue. Therefore, we're pleased to offer a reprint or refund for any notebooks that are misprinted or misbound.
Simply take a couple of photos of the damage and reach out to us, and we'll ensure you're taken care of.
Yikes! Fortunately, less than 1 percent of all CIHYA Notebooks are reported for misprints. However, if you happen to fall within that 1 percent, we understand it can feel like a significant issue. Therefore, we're pleased to offer a reprint or refund for any notebooks that are misprinted or misbound.
Simply take a couple of photos of the damage and reach out to us, and we'll ensure you're taken care of.
Oops, clearly that wasn't our intention. It would be helpful if you could prepare a photo of the incorrect notebooks, then send us an email, and we'll ensure you receive the notebooks that you intended to purchase.
Oops, clearly that wasn't our intention. It would be helpful if you could prepare a photo of the incorrect notebooks, then send us an email, and we'll ensure you receive the notebooks that you intended to purchase.
Our notebooks are custom-made to order, ensuring that each one you personalize and buy is distinct.
Due to the individual printing of your order specifications, we regret to inform you that we cannot accommodate returns if you decide to change your mind.
Our notebooks are custom-made to order, ensuring that each one you personalize and buy is distinct.
Due to the individual printing of your order specifications, we regret to inform you that we cannot accommodate returns if you decide to change your mind.
You're all set to proceed, as we never include receipts inside the packaging.
Instead, your receipt is promptly emailed to you as an order confirmation immediately after your purchase is finalized.
You're all set to proceed, as we never include receipts inside the packaging.
Instead, your receipt is promptly emailed to you as an order confirmation immediately after your purchase is finalized.
Still need assistance?
We understand, there's a lot to grasp. If you have a question that isn't addressed in these FAQs, feel free to send us a message.
